Protected Learning Time – Notice of Practice Afternoon Closure – 9th November 2023

Staff Training


Notice of Practice Closure

2nd Thursday Afternoon of every Month

Next Scheduled afternoon closure – Thursday 9th November 2023.

 The nature of working within a GP Practice means that our team members both clinical and administrative, work to tight time slots, the majority of which is spent in appointments/with our patients.  Whilst this is a key element of our work, it means that there is no time within the working day to organise whole team staff training or hold vital meetings to support learning.  Team Meetings and Staff Training form a key part of our work and allow us the opportunity to share learning events and train staff on new systems/procedures.  To support us in being able to have time for these aspects of our work, we have achieved approval from our Integrated Care Board that we will operate an emergency only service for patients on the second Thursday afternoon of every month from 2pm until 6.30pm to allow these meetings to take place.

This will allow us invaluable time to develop our teams and support learning in a protected environment which is not possible when we are open, owing to clinic appointments and telephone calls. I am sure you can appreciate that this protected time is important to us as a practice to support the review of services and outcome for patients, but also to support staff well-being through a full team approach allowing all staff to come together for training and development sessions.

The first Thursday on which we will be closing will be Thursday 12th October 2023, from 2pm until 6.30pm and will continue on the second Thursday afternoon of every month until the end of March 2024.

During these times we will be providing access to emergency care via an initial telephone assessment service.

Thank you for your understanding.